By business type
WhatsApp CRM for your kind of business
Property, vehicles & big-ticket
Real Estate Agents
Full-time solo agents and small two-to-five-person agencies running listings off a shared Facebook Page, and part-time brokers who close a few land deals a year alongside another job and only reply in the evening.
See the workflowCar and Bike Dealers
Used-car yards holding a handful of vehicles, franchise showroom sales staff working an enquiry line, bike and scooter dealers selling to first-time buyers, and private sellers who end up running a dealer-shaped conversation on ikman.
See the workflowWedding Car Hire and Vehicle Rental
Owners with one to three decorated wedding cars, small fleets of five to ten mixing wedding cars, guest vans and a self-drive line off one number, and the coordinator juggling several vehicles' calendars in a diary or in their head.
See the workflowAuto Parts and Vehicle Accessories
Genuine and authorised parts counters, aftermarket and Japan-import recon yards stripping half-cuts, accessory and audio shops fitting mats, alloys, cameras and tint, and lubricant and battery sellers working on service intervals.
See the workflowSolar Companies
Rooftop installers of roughly three to fifteen people selling to homes and small businesses — usually an owner answering WhatsApp between site visits and supplier calls, or a shared sales number where "someone will follow up" has no fixed owner.
See the workflowConstruction & Interior Design
New-build contractors, renovation firms doing extensions and bathroom or kitchen redos, interior-only design practices working through subcontracted trades, and pantry, wardrobe and built-in furniture specialists.
See the workflowFurniture Shops & Workshops
Showrooms selling ready-made pieces, made-to-order carpentry workshops building from a customer's own size and sketch, and importers selling from a catalogue with real lead times between containers.
See the workflow
Shops, food & handmade
Clothing & Fashion Sellers
Solo and two-person fashion pages selling ready-made clothing from Facebook and Instagram, boutique owners taking online orders alongside walk-ins, and sellers running preorder batches next to ready stock.
See the workflowCosmetics & Skincare Sellers
Resellers of imported Korean, Thai and other branded skincare, makers of local herbal soaps, oils and face packs, MLM catalogue sellers, and pages that sell makeup and skincare side by side and have to switch between two very different conversations.
See the workflowHome Bakers & Food Sellers
Lunch-packet and office-delivery cooks, weekly bakers doing cupcake trays and cookie batches, achcharu, sambol and jam makers selling by the bottle, and dietary-niche sellers cooking oil-free or sugar-free for a small, loyal list.
See the workflowCake Makers & Caterers
Home bakers doing birthday and custom cakes, small bakeries taking orders alongside a counter, and catering operations serving weddings, office events and almsgiving dana, including the matakada dana that arrives with three days' notice.
See the workflowCustom Gift Businesses
Sublimation and printing sellers doing mugs, cases and frames, engravers working on wood, acrylic and metal, resin and handmade crafters, hamper and gift-box assemblers, and personalised jewellery sellers coordinating with a goldsmith.
See the workflowMobile Phone & Electronics Shops
New-phone counters, used and reconditioned traders who also do buy-back, accessory sellers running on volume, and general electronics shops selling TVs, fans and small appliances from the same number.
See the workflowPrinting Businesses
Digital print counters doing cards, flyers, stickers and ID cards; offset presses running books, boxes and bulk wedding invitations; large-format and signage operations doing banners, standees and vehicle graphics; and home-based sublimation sellers printing mugs, t-shirts and personalised gifts.
See the workflow
Classes & education
Teachers & Individual Tutors
O/L and A/L subject tutors, Grade 5 scholarship teachers, spoken English and IT tutors, and anyone running small batches from home or a rented hall. It needs Chrome and WhatsApp Web, so it suits tutors who already keep a laptop open between classes.
See the workflowTuition Academies
Institutes with a few subject teachers under one brand and one admin number, and single-teacher classes grown to the point where a coordinator answers the WhatsApp while the teacher teaches.
See the workflowLanguage Schools
One-branch and two-branch institutes teaching JLPT-track Japanese, TOPIK-track Korean or spoken English and IELTS, where a front-desk coordinator answers WhatsApp between visitors.
See the workflowDance, Music & Art Classes
Kandyan and Bharatha Natyam teachers, Western and modern dance classes, keyboard, guitar, violin and voice tutors, small music academies, and drawing teachers with children and adult beginners.
See the workflowDaycare & Preschool
Full-day daycares built around a working parent's office hours, and half-day preschools and Montessori classes running on terms. Many small places run both, and a parent messaging in knows which one she needs.
See the workflowCourse Sellers & Training Institutes
Vocational and professional institutes running batches in spoken English, IT diplomas, accounting qualifications or digital marketing; online course sellers running live cohorts and recorded courses; and weekend workshop organisers selling one-day sessions.
See the workflowEducation Consultants
Small owner-run consultancies with one or two counsellors and a coordinator, solo counsellors working from a small office, and branch offices advising families on overseas study destinations, courses and applications.
See the workflowRecruitment & Overseas Placement Agencies
Licensed overseas employment agencies placing candidates in roles abroad, front-office staff fielding enquiries from candidates and their families at the same time, and owner-managed agencies handling document, medical and visa stages in-house.
See the workflow
Health, beauty & wellbeing
Beauty Salons & Bridal Artists
Solo makeup artists who do their own bookings, small bridal studios with two or three artists, and neighbourhood salons doing everyday grooming on weekdays and poruwa or homecoming looks on weekends.
See the workflowGyms & Fitness Coaches
Neighbourhood gyms run by the owner on the floor, commercial gyms where a front desk answers on a shared number, freelance personal trainers selling session packs, and online coaches running check-ins entirely over chat.
See the workflowNutrition & Wellness Coaches
Solo lifestyle and wellness coaches selling accountability programmes, nutrition coaches working alongside a gym or a training client, and practitioners running an entirely remote roster over chat.
See the workflowPet Shops & Pet Services
Counter shops selling food, litter and aquarium supplies, solo and mobile groomers working by breed and coat, boarding and daycare operators booked around family travel, and shops running two or three of these out of one number.
See the workflow
Events, travel & hospitality
Event Planners & Decorators
Wedding decorators doing poruwa, homecoming and stage work; balloon and themed setups for birthdays and kids' parties; and event companies handling office annual functions, launches and award nights. Usually the same owner-decorator quoting on the phone while standing in the middle of a setup.
See the workflowWedding Vendors
Poruwa makers and traditional ceremony suppliers, saree and suit rental shops, Kandyan dance troupes and magul bera drummers, bands, DJs, MCs, cake topper and favour makers, invitation card sellers, and wedding planners coordinating several of these at once.
See the workflowHotels, Villas & Guest Houses
Family-run guest houses, small hotels and boutique villas, usually three to fifteen rooms, where the owner or one relative answers WhatsApp between turning over a room, cooking breakfast and driving someone to the station.
See the workflowTravel Agents
Outbound package agents selling Thailand, Dubai, Bali and Maldives trips; pilgrimage operators running Sri Pada, Kataragama, South India and Umrah groups; domestic operators handling school trips and company outings; inbound operators quoting foreign visitors in USD; and ticketing-only agents where the whole decision happens in hours.
See the workflowPhotographers & Videographers
One to four person wedding and event studios, the lead photographer who shoots and edits and quotes, the partner running the business side, and videographers selling highlight reels alongside stills.
See the workflow
Home & repair services
Cleaning, Pest Control & AC Services
One-man AC technicians and their helpers, small general pest teams, home and office cleaning crews, and the more formal termite and commercial cleaning companies running contracts and warranty periods.
See the workflowRepair & Service Centres
Phone and laptop repair counters, appliance technicians who do fridge, washing machine and TV callouts, and vehicle service centres running everything from a routine service to an insurance job.
See the workflow
Professional & B2B services
Insurance Agents
Written for the full-time or semi-serious agent working a life, motor or health book from a desk, including agents who now have juniors under them. If you only ever reply from your phone, a Chrome extension that runs on WhatsApp Web will not fit your day, and we would rather say so here.
See the workflowLaw, Accounting & Company Secretarial
For sole practitioners and small firms in private legal practice, accounting and audit, and company secretarial and registration work, including the junior or secretary who handles scheduling and document collection but never gives the substantive answer.
See the workflowBusiness Consultants
For solo practitioners and small firms selling management and strategy work, marketing consulting, HR and process work, or business registration and compliance services, where the client is buying trust in one specific person's judgement.
See the workflowFreelancers & Agencies
For the solo freelancer doing web, design, ads or SEO from one laptop, and for the two-to-eight person studio where the founder is still the only person answering sales chats.
See the workflowIT & Software Companies
For small teams selling software: product and SaaS vendors with a POS, ERP module, HRIS or school system, custom development shops where the founder still handles sales, and resellers implementing someone else's platform with local support.
See the workflowOnline Coaches & Consultants
Business and marketing coaches, career coaches doing CV and interview work, content and personal-brand consultants, and skills coaches selling 1:1, a group program or a cohort off the back of their own content.
See the workflow
Turn your WhatsApp inbox into an organised sales workspace
Add the extension, open WhatsApp Web and start organising the chats you already have. No separate CRM to keep in sync.
- Works with your existing WhatsApp Web account
- CRM records stay on your device
- AI optional, your own key