AI connector use case · Follow-ups
Follow up automatically when a lead goes quiet
Ask the AI to build an InboxCRM follow-up that sends a gentle check-in when a lead stops replying, and stops when they answer.
- Changes on

The prompt
Copy this into Claude, ChatGPT or Gemini
Make a follow-up for my Sales board: if a lead in "Quote sent" doesn't reply for 2 days, send my "Gentle check-in" quick reply. If still nothing after 5 more days, send "Last check-in". Stop if they reply or change stage.
- Changes on: Switch on “Let Claude change my InboxCRM (create, edit, delete)” on the same tab.
Step by step
How to do it
What you get: Quotes and offers get a polite nudge on time, every time.
- 1Make sure the quick replies you name exist, or ask the AI to create them first.
- 2Switch on changes in InboxCRM.
- 3Paste the prompt.
- 4Check the follow-up in InboxCRM and switch it on if it was created off.
Tips
- Two follow-ups is usually enough. More starts to feel like spam.
- Use a different follow-up for each board.
Watch out
Follow-ups that the AI copies or imports start switched off until you agree.
Connector tools used:follow_upsquick_repliespipeline
Not connected yet?
Add one address to your AI app, sign in with your InboxCRM account and choose what it may read and change.
Try these next

Follow-ups
Schedule a WhatsApp message to send later
“Schedule a message to Sara for Friday at 9:00: "Hi Sara, just checking if you had a chance to look at the quotation. Happy to answer any questions."”
See the steps- Changes on

Pipeline
Move leads to the next stage and set deal values
“Move Sara to "Proposal" on my Sales board and set her deal value to 85,000. Move Kamal to "Won".”
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Replies
Turn your most common WhatsApp questions into quick replies
“Read my recent WhatsApp chats and find the 5 questions customers ask most. Write a short, friendly answer for each and save them as quick replies. Show me the answers before you save.”
See the steps- Reading on
- Changes on

Turn your WhatsApp inbox into an organised sales workspace
Add the extension, open WhatsApp Web and start organising the chats you already have. No separate CRM to keep in sync.
- Works with your existing WhatsApp Web account
- CRM records stay on your device
- AI optional, your own key