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AI connector use case · Catch up

Find WhatsApp enquiries you forgot to answer

Ask the AI to find chats where the customer wrote last and nobody answered, so price, stock and delivery questions stop slipping through.

  • Reading on
NO ENQUIRY LEFT BEHIND: Find chats where they wrote last; Spot price and stock questions; Answer the oldest first

The prompt

Copy this into Claude, ChatGPT or Gemini

Look at my recent WhatsApp chats and find the ones where the customer sent the last message and I haven't replied. List them oldest first, with what they asked.

Change the names, times and amounts to your own.
  • Reading on: Switch on “Let Claude read my chats and orders” on the Claude tab of InboxCRM’s HTTP API window.

Step by step

How to do it

What you get: A list of every open question, oldest first, so no lead waits for days.

  1. 1Make sure reading is switched on in InboxCRM and WhatsApp Web is open.
  2. 2Paste the prompt into your AI app.
  3. 3The AI checks your recent chats and reads the last messages of each one.
  4. 4Go through the list oldest first and reply, or ask the AI to send a quick reply where it fits.

Tips

  • Limit it with "from the last 3 days" if you have many chats.
  • Pair it with a quick reply for the questions you get most.

Watch out

The AI looks at your recent chats, not your whole history. Very old chats may not show.

Connector tools used:list_chatsread_chat

Not connected yet?

Add one address to your AI app, sign in with your InboxCRM account and choose what it may read and change.

Set up the AI connector

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