Cooby alternative
The short answer
Choose Cooby if your company runs HubSpot or Salesforce and managers need every WhatsApp conversation logged there. Choose InboxCRM if you don't have a CRM yet, or don't want one, and need stages, follow-ups, scheduled messages and automation in the place you already chat.
InboxCRM publishes this page. What we say about Cooby comes from its own public pages, checked on 6 October 2026 and linked below.
Why people look for a Cooby alternative
Cooby's team plans are built around message sync into those two CRMs. Without one, you are left with inbox tabs and templates. InboxCRM includes the pipeline, deal values and funnel reports itself.
Cooby lists reminders and calendar events. InboxCRM schedules the message itself, runs follow-up sequences when a chat goes quiet, and can post scheduled status updates.
InboxCRM has auto-reply rules and a visual chatbot flow builder. Cooby's public pages list templates and broadcasting, with automation left to HubSpot workflows or Zapier.
Side by side
What each tool lists publicly, row by row. Cooby details were checked on 6 October 2026.
| Compare | Cooby | InboxCRM |
|---|---|---|
| What it is | Chrome extension that syncs WhatsApp Web chats to HubSpot or Salesforce | Chrome extension that adds a CRM inside WhatsApp Web |
| WhatsApp Business API | Not needed for the extension | Not needed. Works with the number you already use |
| Where your data lives | CRM-sync plans send messages to your connected CRM. Storage location isn't stated | CRM records stay in your browser's local storage, with no server copy |
| Sales pipeline | Works on deals inside HubSpot. No board of its own is listed | Kanban boards with custom stages and deal values |
| Scheduling & follow-ups | Reminders and calendar events. Scheduled messages aren't listed | Scheduled messages, appointments, timed reminders and follow-up sequences |
| Automation | Templates and broadcasting. No chatbot is listed | Auto-reply rules, a visual flow builder and paced campaigns to opted-in lists |
| AI | Not listed on its public pages | Optional reply assistant using your own OpenRouter, OpenAI, Gemini or Groq key |
| Team inbox | Yes. Shared conversations and manager reporting | No. Single-user by design |
| Integrations | HubSpot, Salesforce, Zapier and webhooks | Outgoing webhooks to your own endpoints |
| Pricing | Free extension tier with monthly caps. Team plans from $15.99 per user per month billed yearly, or $20.99 billed monthly | See the Chrome Web Store listing. First month free through the InboxCRM Community |
Plans, prices and features change, and some prices vary by country. Confirm the details on Cooby's own site before you decide.
Honest fit check
Cooby is good at what it's built for. So is InboxCRM. They're built for different people.
Getting started
There's nothing to migrate. Your chats are already in WhatsApp Web, and InboxCRM builds on top of them.
Step 1
Install the extension in your desktop Chrome browser. No API account and no number migration.
Step 2
The InboxCRM sidebar appears on the left, and a tools panel slides in beside the chat you have open.
Step 3
Drop the chat into a pipeline stage, add a note or tag, set a follow-up and reply with a saved template.
Want the detail first? See every feature, how local-first storage works, and what responsible automation can and can't promise.
InboxCRM Community · Free reward
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For a solo seller or a small business without HubSpot or Salesforce, yes: InboxCRM covers pipeline, notes, tags, quick replies, scheduling, follow-ups, automation and reports on its own. For a sales team that must log conversations into HubSpot or Salesforce, no. That is what Cooby is built for, and InboxCRM has no native connector.
No. InboxCRM is the CRM. Records stay in your browser, and you can push events to your own systems with outgoing webhooks or export a backup file.
Not for the extensions. Both run on WhatsApp Web with the number you already use. Cooby also describes a separate managed option on WhatsApp API numbers.
Yes. The interactive tutorials run every InboxCRM tool on practice screens in your browser, with no install and no sign-up. When you're ready, the InboxCRM Community gives new accounts a one-time code for a free first month.
Cooby is a trademark of its owner. InboxCRM is not affiliated with or endorsed by Cooby. Spotted something out of date? Tell us and we'll correct it.
Add the extension, open WhatsApp Web and start organising the chats you already have. No separate CRM to keep in sync.
