Pick InboxCRM if…
- Nearly all your sales conversations are on WhatsApp Web
- You want a pipeline without the API or a new inbox to learn
- You don't want a multi-month commitment to get started
- You want CRM records stored on your own device
Kommo alternative
A lighter Kommo alternative that lives inside WhatsApp Web
Kommo is a multi-channel cloud CRM for sales teams, connected to WhatsApp through the official API. InboxCRM gives one seller the pipeline and follow-ups inside the WhatsApp Web tab they already have open.
- No WhatsApp Business API
- CRM data stays on your device
- Works on your current number
The short answer
Kommo or InboxCRM?
Choose Kommo if you run a sales team across WhatsApp, Instagram, email and calls and want one cloud CRM with bots and mobile apps. Choose InboxCRM if nearly all your selling happens in WhatsApp Web and you want a pipeline there without the API, a new inbox or a six-month commitment.
InboxCRM publishes this page. What we say about Kommo comes from its own public pages, checked on 6 October 2026 and linked below.
Why people look for a Kommo alternative
- 1
You don't want to leave WhatsApp Web
With Kommo you work in Kommo's inbox. InboxCRM adds the board and contact panel to WhatsApp Web itself, so chats, groups, calls and status stay where you know them.
- 2
Six months is a long first commitment
Kommo's pricing page says monthly payment isn't available and the minimum subscription is 6 months. InboxCRM is a Chrome extension you can add in a minute and remove just as fast.
- 3
The API is more setup than you need
Kommo's WhatsApp connection runs on the Cloud API, with a Facebook Business account and a payment method on Meta. InboxCRM needs none of that.
Side by side
Kommo vs InboxCRM
What each tool lists publicly, row by row. Kommo details were checked on 6 October 2026.
| Compare | Kommo | InboxCRM |
|---|---|---|
| What it is | Cloud sales CRM with a unified inbox and mobile apps | Chrome extension that adds a CRM inside WhatsApp Web |
| WhatsApp Business API | Uses the official WhatsApp API. Needs a Facebook Business account | Not needed. Works with the number you already use |
| Where your data lives | Stored in Kommo's cloud | CRM records stay in your browser's local storage, with no server copy |
| Sales pipeline | Sales pipelines, with pipeline automation on Advanced | Kanban boards with custom stages and deal values |
| Scheduling & follow-ups | Tasks, calendar and AI task suggestions | Scheduled messages, appointments, timed reminders and follow-up sequences |
| Automation | No-code Salesbot and broadcasting on Advanced and above | Auto-reply rules, a visual flow builder and paced campaigns to opted-in lists |
| AI | AI replies, summaries and AI agents with monthly credits | Optional reply assistant using your own OpenRouter, OpenAI, Gemini or Groq key |
| Team inbox | Yes. Priced per user with a unified inbox | No. Single-user by design |
| Integrations | WhatsApp, Instagram, TikTok, email, SMS, VoIP and live chat | Outgoing webhooks to your own endpoints |
| Pricing | 14-day trial. $25, $35 and $45 per user per month on a 6-month minimum term. Meta's template charges are extra | See the Chrome Web Store listing. First month free through the InboxCRM Community |
Plans, prices and features change, and some prices vary by country. Confirm the details on Kommo's own site before you decide.
Honest fit check
Which one should you pick?
Kommo is good at what it's built for. So is InboxCRM. They're built for different people.
Stay with Kommo if…
- A team sells across WhatsApp, Instagram, email and phone
- You want one cloud CRM with mobile apps for every rep
- You need pipeline automation, bots and AI agents
- You need several WhatsApp numbers on the official API
Getting started
Set up in the time it takes to read this page
There's nothing to migrate. Your chats are already in WhatsApp Web, and InboxCRM builds on top of them.
Step 1
Add InboxCRM to Chrome
Install the extension in your desktop Chrome browser. No API account and no number migration.
Step 2
Open WhatsApp Web as usual
The InboxCRM sidebar appears on the left, and a tools panel slides in beside the chat you have open.
Step 3
Organise as you chat
Drop the chat into a pipeline stage, add a note or tag, set a follow-up and reply with a saved template.
Want the detail first? See every feature, how local-first storage works, and what responsible automation can and can't promise.
InboxCRM Community · Free reward
Join the community, redeem your first month free
Sign in with your InboxCRM account to get a one-time code — redeem it for one month free, no card needed until it's used.
Kommo alternative: common questions
How is InboxCRM different from Kommo?
Kommo is a full cloud CRM you log into, with WhatsApp as one of many channels through the official API. InboxCRM is a Chrome extension that adds CRM tools inside WhatsApp Web. Kommo suits teams and multi-channel selling. InboxCRM suits one person selling on one WhatsApp number.
Does InboxCRM have a sales pipeline like Kommo?
Yes. InboxCRM has drag-and-drop kanban boards with custom stages and deal values, plus a funnel report showing where deals drop off. It doesn't have Kommo's multi-user pipeline automation.
Does InboxCRM work on mobile like Kommo's apps?
No. InboxCRM runs in desktop Chrome on WhatsApp Web. If your team works mainly from phones, a cloud CRM with mobile apps is the better choice.
Can I try InboxCRM before I install anything?
Yes. The interactive tutorials run every InboxCRM tool on practice screens in your browser, with no install and no sign-up. When you're ready, the InboxCRM Community gives new accounts a one-time code for a free first month.
Sources, checked 6 October 2026
Kommo is a trademark of its owner. InboxCRM is not affiliated with or endorsed by Kommo. Spotted something out of date? Tell us and we'll correct it.
Turn your WhatsApp inbox into an organised sales workspace
Add the extension, open WhatsApp Web and start organising the chats you already have. No separate CRM to keep in sync.
- Works with your existing WhatsApp Web account
- CRM records stay on your device
- AI optional, your own key